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Plain-English guides

The NDIS, explained simply

Straight answers to the questions people actually ask us. Written in plain words, with any jargon explained the first time it appears.

Choosing a provider · 8 min

How to choose an NDIS provider in Melbourne's northern suburbs

Most people go with the first provider who has room. These eight questions tell you whether they will still be any good in six months.

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Understanding the NDIS · 6 min

What happens at an NDIS plan review?

A plan review decides your funding for the next year or more. Most of the work happens before the meeting, not in it. Here is how to be ready.

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Supports & funding · 6 min

How much does an NDIS support worker cost?

Providers cannot charge whatever they like. The NDIA sets a maximum price for every kind of support. Here is what changes the number you actually pay.

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Understanding the NDIS · 6 min

Registered vs unregistered NDIS providers: what's the difference?

Being registered is not the same as being good, and not everyone has to use a registered provider. Here is what it actually changes, and who it changes it for.

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Understanding the NDIS · 7 min

NDIS Core Supports explained: what your funding actually covers

Core Supports is the biggest part of most plans and the least understood. Here is what each part pays for — and where you can move the money around.

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Supports & funding · 6 min

NDIS household tasks: what's funded and what isn't

The NDIS pays for jobs around the house that your disability stops you doing. Not housework in general. That one difference decides nearly every case.

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Supports & funding · 6 min

What is high intensity support under the NDIS?

Some daily care can cause harm if it is done wrong. So the NDIS sets a higher bar for who is allowed to do it. Here is what that bar actually is.

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Choosing a provider · 5 min

Changing NDIS providers without losing support

You can change provider whenever you like, and you do not owe anyone a reason. The only real risk is a gap in your support, and that is easy to avoid.

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